We're here to help; connect with us!
There are numerous ways you can get in touch with us. Of course, we love it when you can stop by and see us in person, but we know that's not always possible. So, if you need to contact us another way, please feel free to send us a question or comment using the form on this page. You can also call, email or even message us via your USACU Online Banking account.
In Person:95 SW Taylor Street | Portland, OR 97204
Monday – Tuesday, Thursday – Friday | 8:30am – 5:00pm
Wednesday | 10:00am – 5:00pm
On the Phone/Fax:(503) 275-0300 | toll-free (800) 452-0915
MARS (Member Audio Response System): select option 1
NEW! Apply for a consumer loan 24/7: select option 2
(503) 275-0319 fax
In most cases, we will respond to your e-mail within one business day.
Via Online Banking:If you have an Online Banking account you can use the Communication Center for secure two-way communication.
To access the Communication Center:
- Log in to Online Banking.
- Click on Communication Center under User Options.
- Create a new message (click on the New icon in the menu bar)
- Select the department you wish to connect with and enter your message. Then click SEND!